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- Idea sharing - Barrier 1
- s I would offer a tech help session to take them through the tech savvy course introduction to computers a... time, (try not to overwhelm) and then guide them through each step. At home (for homework) they can also ... rested in the classes. Offer one on one support through the libraries tech help program Reassure them by... out computer courses that are currently available through the library. Establish a rapport with the custom
- Idea sharing - Barrier 3
- uld offer to do a tech help session and take them through the tech savvy seniors cyber safety course and al... sics of online safety but also offer to take them through a Tech Savvy Course on Cyber Safety. Agree that ... e can provide sound advice on keeping safe online through Tech Savvy Seniors and Be Connected classes. My ... the do's and do not's of being online. Talk them through the basics. Refer them to online safety sites for
- Idea sharing - Barrier 7
- C or device and then makes an informed decision. Through Tech Savvy Seniors training it shows that no one ... many of them have already built their confidence through library classes. Never!! Funny how you hear this... with family and use this as a motivator to break through. Reassure them that they are never to old to le
- Idea sharing - Barrier 5
- they can change to suit their needs. I would go through and show them how they can change the size, fonts... n introduction to this resource. Support client through different settings to adjust brightness, font etc... o the customer to enrol in a basic computer class through the library. Check screen brightness and show
- Idea sharing - Barrier 12
- Be present with them if possible and guide them through it and give lots of encouragement when they get s... nt. Give it a go and I will be here to guide you through it. Patience and reassurance is need to build th... ord the mistake in a positive light. Guide them through some simple things on their device, and praise th
- Idea sharing - Barrier 8
- . More and more meetings are being help virtually through zoom, skype and Microsoft Teams. Explain how te
- Idea sharing - Barrier 6
- Let the customer know Tech Savvy Seniors is free through libraries also Library membership gives them fr
- Idea sharing - Barrier 2
- in the class are beginners too, so they step you through the process at your own pace. We all learn by
- Idea sharing - Barrier 13
- ble to highlight the benefits of making their way through it. Revisit their reason for wanting to learn di
- Idea sharing - Barrier 10
- their disability so you have the ability to work through things with them Tailor the teaching style to su
- Idea sharing - Barrier 14
- the Be Connected topic library that they can work through in their own time and show them that the presenta
- Idea sharing - Barrier 4
- he computer off and start by walking the customer through each step from the beginning (turn on the compute